What’s it like living at Chobham Manor?

The study is still on – have your say!

You could win £200 in Westfield vouchers just for taking part.

Please note: This survey is for Phase 2 residents only. However, there will be other surveys conducted later in the year for residents living in the remaining phases of Chobham Manor (Phases 3 and 4).

 

LLDC are proud of the community at Chobham Manor, and hope you like living here too. This is your chance to share your views about your home and neighbourhood through a quick survey that takes just 15 min.

As a thank you for taking part you will be entered into a draw to win one of a range of prizes and rewards – including Westfield vouchers!

 

Taking part is simple – follow this link https://bit.ly/3xVVqJg or scan the QR code (using your mobile device camera) found in the leaflet that you may have received in the post.

 

There’s also the option to take part in further feedback sessions and in-home studies which you’ll find out more about once you’ve completed the survey. We’re looking to hold an online focus group discussion with residents in the next few weeks, so please do get involved now to have your say!

We really value your feedback and want to hear both positive and negative comments so please feel free to be critical if you wish – all comments you make will be anonymised.

 

By participating in this study, you will be helping us to build a sustainable community. Your feedback will shape the next generation of housing in your neighbourhood and beyond.

If you have any questions before taking part in the study or would like this in a different language, you can email the team at LLDCPOE2021@prp-co.uk.

 

 

Chobham Manor POE_Flyer Re_Sized

Service Charge Surgery – Chobham Manor

Hi All,

I sincerely hope all is well with you and your loved ones.

Following the growing demand of the service charge surgeries and discussions with the CMRA, I want to confirm that the next service charge surgery will take place on the 9th August 2022 between 4pm – 6pm and will be held via a conference call, as opposed to a on-site surgery.

Residents are asked to email ahussain3@lqgroup.org.uk with confirmation of attendance to the surgery, a contact number, an alternative contact number, your address and your service charge query. Please note, we will call residents in the order that we receive confirmation of surgery attendance. Due to the expected demand, we will limit each call to 15 minutes, to allow other residents to have a chance to discuss their queries. You may receive a response to your query ahead of the surgery, when you email us. Those residents who we simply cannot get around to speak to, please note, we will log your query accordingly and respond back to you as soon as possible.

From L&Q, the following staff members will be there to answer your query:

Arafat Hussain – Senior Housing Lead 

Louis Ward – Service Charge Lead

Charleen Plante – Neighbourhood Housing Lead (Phase 1 and 4)

Kemi Adeyeri – Neighbourhood Housing Lead (Phase 2 and 3)

 

 

We look forward to speaking with you very soon.

L&Q Housing Management Team | Service Charge Team

Defects Workshop – Chobham Manor

Hi All Residents,

Taylor Wimpey and L&Q are holding a customer service drop-in session on the 4th August 6-8pm at the Community Centre. This is to review and discuss any queries or concerns you may have within or outside of your defect liability period. If you wish to attend, can you please contact the respective Customer Service Team with your query or concern, so we may review in advance. Should you be unable to attend but have a query or concern, then do please contact the respective Customer Service team.

Customer service team email address is as follows: eastlondoncustomerservices@taylorwimpey.com

 

Thank you and we look forward to hearing from you in due course.

Chobham Manor LLP.

Hot water loss – Phase 1 and 4

Dear Phase 1 and 4 residents,

We have received numerous reports from residents, stating that hot water provisions are no longer working since Friday evening (01/07/2022). In the first instance, please contact Equans (formerly known as ENGIE) on 0800 999 3080. It is important that all residents who are effected report accordingly. This allows for ENGIE to acknowledge the scale of the issue sooner than later and act efficiently to resolve.

Rest assured, we have spoken with an ENGIE representative on the emergency line and can confirm that an engineer is scheduled to attend in the morning of 03/07/2022 for initial investigation and reinstatement of hot water provisions.

Should the issue persist, please do escalate the matter to your neighbourhood housing lead (property manager).

 

Thank you.

 

Chobham Manor LLP.