Construction update – site remobilisation

Dear Residents,

We are writing to give you an update on the construction works taking place on Chobham Manor and most importantly the actions we have taken to ensure the continued health, safety and wellbeing of our workers and the people living on and around Chobham Manor.

Taylor Wimpey have gone above and beyond the current guidelines and have implemented a number of different initiatives across site and in the surrounding areas concerning Covid-19. These include-

a) Multiple cleaning stations throughout the site and the compound area for operatives to use.

b) A strict adherence to 2 metre Social Distancing rules (unless this is not possible due to task specific actions and if this is the case then additional measures are being taken including face masks and face shields)

c) Staggered break times are in operation and the welfare facilities have been altered to ensure social distancing takes place within the welfare areas

d) Operatives have undergone a new Covid-19 related Induction, and all risk assessments and method statements have been amended to include new safe working practices in light the current situation

e) Re-routing of pedestrian traffic management to ensure one way systems in place where possible and multiple passing points in place

f) We have implemented staggered starting times to remove a build up of operatives at the entrance to site and compound

g) We have obtained permission from the VeloPark to use their car park for vehicles however we are actively encouraging the use of sustainable transport such as cycling along with walking to work in the first instance.

h) Site hours have changed to 7am to 7pm. This to assist in easing peak time use of TFL network in conjunction to the staggered start times, respectively. In addition with aim to recovering time lost while construction activities was suspended.


Due to the time lost and the anticipated further time required to complete certain construction activities due to our implemented social distancing measures, our anticipated completion dates have moved. These are now as follows;


  • Phase 3E – October 2020
  • Phase 3A – January 2021
  • Phase 3D – April 2021
  • Phase 3C – September – November 2021
  • Phase 3B – November 2021
  • Phase 4 – March 2022


Currently, we are due to commence the final stage of pre-bore and piling on Phase 3B next to Derny Avenue the first week of June and it is anticipated that all work will be complete by the end of June. This will complete all piling operations on site.

On 3E Scaffold strikes within the podium are pending with the completion of brickwork to outer elevations.

3A brickwork commencing to all elevations along with cladding to mansards.

3D Scaffold erection is well underway along with brickwork progressing generally throughout the phase.

On Phase 4, the RC frame is well underway with commencement of underground services including district heating are imminent.

We would like to personally thank you for your on-going support and patience through this unpresidented time, we sincerely wish good health to you, your friends and your families.

Be smart keep 2 metres apart!

Kind Regards

Matthew Aylen

Regeneration Performance Manager

Key worker permit – NHS staff only

Dear residents,

I want to firstly express a sincere thank you on behalf of L&Q and PCM and I am sure the entire country too, for your undivided attention and efforts to ultimately save lives. As a thank you to our front line NHS staff, including but not limited to:

a) Doctors

b) Midwives

c) Nurses

d) Ambulance care assistant

We have put in place a system whereby NHS staff can obtain Chobham manor PCM permits to park in bays of the following category:

  •  Non-marked bays

We understand that time is short, and for that very reason we have tried to keep the verification process simple but effective to ensure we maintain the developments upkeep but more importantly, that we do our part for you.

a) Email us at with some form of NHS ID as a picture

b) We will then draw up the permit with a unique code so it cannot be duplicated and send it out to you as soon as possible.

c) Simply place the permit on your dash and have no worries while you go ahead with your day.

It is with the support of all parties; Chobham manor residents association, PCM, Taylor Wimpey and of course all the residents of the development that we are able to manifest small but impactful ways to improve everyone’s situation.


Best wishes


L&Q and PCM.

What to expect this week

Here are a few things we are going to be doing this week. It is of vital importance that we keep all residents up to date with evertything that happens in and around the development. It creates a sense of unity, transparency and reassurance during this challenging time.

a) Watering the plants across the development

Interval: Daily


b) Lights in the green to be adjusted to match sunset

Wednesday 27th May, 2020 (This may be subject to change)


c) Expect flyers regarding call in session on block front entrance doors

Wednesday 27th May, 2020

Thank you.

NEW – Call in session

An integral part of Chobham Manor is to maintain a thriving community. Amidst the current position we all find ourselves in, L&Q, after discussions with the CMRA have decided to hold the first video / call in session on the Wednesday, 3rd June 2020.

This will serve as an opportunity for all residents to have a 1-on-1 discussion with their management team on a number of subjects which you require some clarity or updates on. This is entirely similar to our ‘drop-in sessions’ held at the office, except, we will be carrying these out virtually.

Flyers will be posted on the front entrance door of each block.

Should you have any questions, please do not hesitate to contact your property managers on


Communal Garden Area

Estate Management Update – May 21st 2020


Update on staffing / Management office

Following COVID 19 -The local site office remains closed to the public. The office is currently being used by the caretakers to complete their administrative duties (this includes the additional work they are completing for the Property Management Team) as well as providing the usual welfare facilities for the team. The property management team will not be present on site at the office for the month of May but please be assured that your Property Managers are still available and are providing a service to our residents and have been in communication via email/text/phone. Your Property Managers have arranged for a call-in session on 3rd June from 4pm-6pm. Communications will go out via text today, and there will also be a poster displayed in communal areas. The caretakers are continuing to carry out their normal duties whilst still concentrating on the high touch point areas.


Estate Inspections

Health & safety checks are still being completed by caretakers, in addition to their current roles they are now carrying out the Estate Inspections for each block for the Property Managers. The caretakers are reporting all issues on a daily basis to the property management team and also continue to report bulk/repairs/grounds issues etc.


Grounds Maintenance

We will be working with Taylor Wimpey over the coming weeks to tidy the rain garden, removing weeds and mulching around the trees. We will be concentrating on watering all of the trees and the bedded areas with immediate effect. Unfortunately, there are some trees that have died and will need replacing along with some plants that have been identified. A programme of works for the Grounds Maintenance is currently being put together with the assistance of Taylor Wimpey and some residents of Chobham Manor to ensure a more comprehensive and consistent approach going forward.


Residents Guide

Update – This was sent to CMRA and all stakeholders for an update.


Planned Programme of works

This is currently being worked on. More updates to follow.


Rain garden information

The page dedicated to the rain garden will be added onto the website in the next fortnight. Once we have done this, we will text residents to redirect them to view this.


PCM update

Update –  PCM have resumed enforcement on site from 14th May. We have created a permit for key workers in line with PCM. Residents who are eligible will need to contact the property management team and provide evidence. As we are limited in space for parking this will only be given to NHS workers.



Service from Newham is continuing, and we are still in contact with the supervisor reporting any issues to him directly, including missed collections. Newham have also resumed the collection of bulk rubbish collections. The property managers still hold regularly monthly stakeholder meetings with Newham to discuss any refuse waste related issues or concerns.


Electric Charging Bays Residents who wish to have information on how to use the pod points can go onto the pod point website where there is a guide on how to start using these:- – We will also be publishing this on Chobham Life and releasing a guide on who to contact at LQ for any queries/issues. In the meantime, residents should continue to contact us for queries via where we are more than happy to assist.


QR codes – Noticeboard 

We will be releasing a step by step guide & some FAQs to go into noticeboards, and on the website. A text message will out be directing residents to the post. All action plans have been updated, and we continue to update these as usual.



The website is being utilised a lot more, with us redirecting residents for updates. All updates have been completed and time will be spent to improve this during the month of June.



Please be assured that your property management team are still available during this challenging time,  for assistance/guidance/reporting of estate related issues. Residents may contact their property managers Sadia Akram & Arafat Hussain on their mobiles 07872 421177 or 07971341859. We are available from 9am-5pm, residents may also text or WhatsApp us on these numbers. We can also offering virtual meetings with resident’s via Microsoft teams, or set up conference calling where you can speak to both Sadia & Arafat, upon request. You may also continue to email the inbox Please do continue to contact us, as we are here to help in any way we can, and still provide an excellent service to residents of Chobham Manor.


Data Capture

Your property managers released a data capture exercise whereby we wanted to ensure we had the  most up to date contact details are stored. Allowing you to stay in the know about updates on the estate. If you haven’t already completed your data capture form, please contact Arafat Hussain or Sadia Akram and supply your full name, email address, mobile number.


Neighbourhood champion / block reps

The Property Managers are currently working on a flyer to promote this.

PCM recommencing full duties on site


As from the 11th May our Permit Administration Team will be returning between the hours of 9.00am to 3.00pm Monday to Friday.  

As from the 14th May we will be recommencing patrols in all schemes throughout the UK ( this will be a reduced service with only 50% of enforcement officers returning at present).

Please Note: Our PCN enquiry line will remain closed – urgent queries must be directed to  appeals must be submitted via our online process or by post.