Important – Blocked Drains

Dear Residents,

We hope you are all doing well and keeping fit. We understand that during this difficult time, we are doing our best to dispose of sanitary items etc. the best we can. However, it is imperative that we are also aware of the following.

Please note:

We have had several emergency calls whereby drains have been blocked due to residents disposing of items such as, but not limited to:

  • Floss
  • Grease, oil or fat
  • Band aids
  • Medication 
  • Hand/surface wipes 
  • Kitchen tissue (paper towel)
  • Hair 
  • Kitty (cat) litter
  • Sanitary products

Important – do not ignore…

If you are disposing of items such as the above, this will eventually affect the drainage pipe within the communal areas/in and around the estate, causing a leak. If you notice drainage issues please remember:

If you live in Phase 1 , contact L&Q on 0300 456 9998.

If you live in Phase 2, contact Taylor Wimpey on 01277 236 888.

Please note, all repairs are service chargeable. If you are a freeholder, any repairs will be charged directly back to you as this is not covered in your service charges.

The above items amongst others which can be too large in mass and weight to dispose of within toilets must be disposed of using recommended methods such as secure bin bags. During this unprecedented time, we need to work together to ensure minimal contact is made with anyone outside of your home. This means taking care you do not flush inappropriate items, thus leading to a blockage.

Many thanks for your cooperation moving forward.

Chobham Manor – Temporary site closure

Dear Residents,

Taylor Wimpey are in the process of closing down all construction sites across the UK in a safe and secure manner, to help prevent the spread of COVID-19. Their number one priority is the health and safety and wellbeing of all employees, subcontractors and customers and are taking this action because it is the right thing to do.

Residents may observe activity over the course of the next two days whilst we carry out this procedure in order Chobham Manor site is left safe and secure. There is no need for residents to contact the Taylor Wimpey head office, as they are fully aware of this procedure being carried out.

We intend to keep security on site, carrying out regular patrols during this period.

Taylor Wimpey have also closed all their show homes and sales centres to customer visits and the sales offices were closed from the evening of 23rd March. All customers who have been served notice of completion, have been given the choice to move into homes this week, where possible.

Please note that Chobham Manor Marketing Suite remains contactable during this period by phone T: 020 3435 9269, daily between 10 – 5.30pm.

We will update you again in due course, when this process has been completed.


Kind regards,


Matthew Aylen,

Regeneration Performance Manager


Parking Control Management (UK) – COVID-19 update

Parking Control Management (UK) Ltd (PCM)

Like all businesses within the UK and indeed, worldwide, PCM are closely monitoring the impact that COVID-19 is having on their business, colleagues, customers and business partners.

PCM are very much aware and respect the Government’s message that all UK citizens and businesses must play their part to protect the most vulnerable in our society and to ensure that the NHS has the ability to care for the inevitable, increased number of patients that will be affected by the virus over the coming days and weeks.

For these reasons, Parking Control Management (UK) Ltd has taken the decision to close business as of Tuesday 24 March 2020.

All services, including enforcement and the operated telephone line will be temporarily closed. The operated telephone line will be temporarily closed until at least the Tuesday 14 April 2020 and all patrols will be temporarily stopped until Sunday 19 April 2020.  PCM aim to resume patrols on Monday 20 April 2020. The automated payment systems will function 24/7. However please see PCM’s website for regular updates 

As enforcement has been suspended the Permit Team is now closed. We urge our car park users to park considerately for the next 3 weeks and essential contractors and care providers do not need to display a temporary code.

All enquiries relating to Parking Charge Notices must be dealt with in writing via the online appeals portal or in exceptional circumstances by post. All details can be found on the reverse of the parking charge or any relevant paperwork. Photographic evidence can be viewed online at

For those using the smart application – this is now also suspended. No parking charges will be issued from today and for the next three weeks.

NOTE: All numbered bays are privately owned and cannot be used at any time other than by the owner. Loading bays are for deliveries, refuse collections and emergency parking only.

If you have any further urgent enquiries please email Please note this is the only general contact mailbox that will be monitored. Please be patient when waiting for a reply as PCM anticipate a high volume of traffic.

I would like to thank PCM employees for their dedication over the last few weeks as we have together navigated our way through this challenge.

If you would like to follow PCM’s progress, check their Linked in page and website to keep you updated on reopening.


Kind regards,


Sadia Akram, Property Manager

Parcel service suspension

Dear Residents,


We hope you and your families are keeping well and safe.


In light of COVID-19 outbreak and advice from the government, we have reviewed the limited service for parcels at the Estate Management Office.

Therefore, we will be stopping collections as of Friday 27 March 2020. You will have until Thursday 26 March 2020 to collect any items that are still in the estate office.

Please be advised that the limited service is only available between 9am – 11am starting from 24/03/20.


If you have any questions, please contact Sadia Akram – 07872 421177 or Arafat Hussain – 07971 341859


Please stay safe.


Chobham Manor Property Management Team

Newham waste collection service

Dear Residents,

Newham Waste Collection teams for both Domestic & Recycling have advised that normal service will resume. Blocks/flats will be prioritised and houses will now have a fortnightly collection instead of weekly until further notice.

If your bins are not collected on your collection day, please allow at least 24hrs before reporting this as a missed collection, as these are likely to take longer.

Newham would like to reassure residents of flats/blocks that they will remain a priority and they have plans in place for staff shortages. They will not be affected if we were to go into lockdown, as they are in the list of keyworkers.

If you have any questions please contact the property management team or refer to


Kind regards,


Sadia Akram

Property Manager – Chobham Manor

COVID – 19: Update for Chobham Manor residents

Important update for all Chobham Manor residents


Join the Facebook group if you haven’t already for neighbourhood support / advice –

For statistics within the local area visit:


As of Wednesday 18 March 2020, the office will be closed for residents to visit their Property Management Team. The office will be used for Property Managers to work remotely and for welfare facilities for the caretaking team.

Also, we will not be accepting any new delivery packages until further notice.

If you have a parcel you wish to collect, you may still come to the office to do so. Please notify us on the contact details below of when you intend to collect your parcel and we will arrange for this to be ready for you.

If you need to contact us urgently, please call or text on our mobile phones, you may also email us on our addresses below. You may continue to send issues/queries to

Sadia Akram – 07872 421 177

Arafat Hussain – 07971 341

Please also check for latest updates.


Stop the spread

It is imperative that we work together to ensure all residents of Chobham Manor are aware of the NHS advice in relation to COVID – 19 (Coronavirus) to do what we can to stop coronavirus spreading. Please see the following Do’s and Don’ts.


  • Wash your hands with soap and water often – do this for at least 20 seconds (especially the finger tips and in between the fingers)
  • Always wash your hands when you get home or into work – unless vital, refrain from touching hand rails.
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Avoid close contact with people who have symptoms of coronavirus (symptoms such as coughing, fever and/or shortness of breath)
  • Only travel on public transport if you need to
  • Work from home, if you can
  • Avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • Avoid events with large groups of people
  • Use phone, online services or apps to contact your GP surgery or other NHS services


  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Do not have visitors to your home, including friends and family
Phase 4

Update – Traffic Management Plan for Phase 4

9 March 2020


Dear Residents,

Re: Traffic Management Plan update

I am writing to inform you there will be work taking place in Olympic Park Avenue to run cable from the UKPN Sub Station to Phase 4. There will be traffic control in place to ensure the health and safety of road users and operatives.

Work will be commencing on Tuesday 10 March 2020 and is proposed to take 10 days.

As you can see from the drawing below full signage will be in place, as will traffic lights for managing the flow of traffic. This work is being carried out by Poweron Connections not Taylor Wimpey.


TW Traffic management plan Phase 4 March 2020 NEW

Kind regards,


Matthew Aylen

Regeneration Performance Manager


Traffic Management Plan for Phase 4

26 February 2020


Dear Residents,

Re: Traffic Management Plan update

I am writing to inform you that now the Piling is coming to completion on Phase 4 we will be implementing the new Travel Management Plan.

The new Traffic Management Plan has been designed to ensure the least amount of disruption and inconvenience to residents and local businesses.

We will be completing the hoarding around Phase 4 and after the tower crane erections w/c 02.03.20 (due to last 1 week) we will be reducing Olympic Park Avenue to a single lane from the existing hoarding line next to Park View Mansions along the face of Phase 4 to the road crossing at Timber Lodge.

Traffic will flow one way anti clockwise from Velodrome towards Honour Lea Avenue. Olympic Park Avenue will be separated with a line of hoarding along the centre of the road separating Construction Vehicles and general public.

People wishing to travel via Olympic Park Avenue will be directed along Honour Lea Avenue and Peloton Avenue. Following discussions, this plan was agreed as the safest and least disruptive option we have available to us.

See plan outline here: CM Ph. 4 TMP Logistics Hoarding Compound 2020-02-11 Rev. E


Kind regards,


Matthew Aylen

Regeneration Performance Manager


Our Parklife survey

Dear Residents,


Parklife are collating research on a park based merchandise range.

The survey will help Our Parklife invest in the best possible product range serving the needs of the community.

Please follow the link to complete the Merchandising and Services survey:

As Our Parklife is a Community Interest Company focussed on volunteering training and employment the money we make from services like this is reinvested into our social purpose on the Park.

If you have any requests for Park Tours contact and one of the team will get back to you.


Kind regards,

Rowan Longhurst

General Manager Our Parklife CIC